SHARE YOUR EXPERIENCE

We'd love to hear about your experience with our products and services.

HERE'S WHAT OUR CUSTOMERS SAY...

Don't just take our word for it!

"I bought the Marzocchi coil with the upgraded piston from jtech, it’s absolutely phenomenal the guys set it up perfect for me straight out the box!! The compliance and additional mid range support is game changing." - Lee Carey, Focus Sam2, Marzocchi bomber cr coil with podium piston

Lee Carey, Focus Sam2
Marzocchi bomber cr coil with podium piston

"Couldn't be happier to find this company. At last someone who knew exactly how to set up my Ohlins suspension. Will definitely be returning my bike for serving in the future."

Andrew
Specialized Levo SL, Ohlins TTX22 m.2 shock.

"Just wanted to pass on my thanks and convey how amazed I am by the custom tuned WPS fitted bomber I recently ordered, I gave the J-Tech guys my info and the the tune and recommended Spring are bang on! One ride vs my other 'boutique' shock had me speechless, so supple yet supportive, can't wait to ride it again already, thanks so much. Please don't hesitate to order up a custom tune, valve upgrade. ten stars!"

Sam
Transition Sentinel V3 XXL, Marzocchi Bomber CR with WPS Podium Piston Kit.

"Ordered a Marzocchi bomber cr and got the custom tune as I'm a light rider and all I can say is it feels superb. Also from speaking with James, to ordering and getting updates was brilliant will Definately be using them from now on. Next is to send a Manitou mattoc forks to them. Great stuff jtech 👌👌"

Glynn
Trek Slash 8 Gen 5, Marzocchi Bomber CR

"Unreal delivery for the forks! Exceptional responses via email and calls from Rob and Joel who helped me on the new fork for my bike from initial questions all the way through tk setup and tune. Fork was delivered in time, with an exceptional tune which feels superb ready for this year. Great communications from a very skilled team. Thank you!"

Andres
Orbea, Fox 38 Factory + Tune + Piston Upgrade

"I was looking to upgrade the stock air shock on my eeb to a coil shock. Rob was very helpful, took loads of information and suggested a coil after I chose a shock. I went with the WPS upgrade. Custom tuned and sent with recommended settings applied. It arrived when Rob said it would, I fitted it without changing any settings and am blown away with how good the shock feels. Transformed my bike and my riding. Very professional and helpful service from J-tech and I look forward to returning when it's time to upgrade or service my fork. Impressive stuff."

Neil
Giant Trance X e+, Marzocchi bomber cr & WPS upgrade.

"Very helpful when purchasing shock, would definitely recommend."

Alex S
Santa Cruz Nomad, EXT E-Storia

"Phoned on Monday, chatted about requirements, type riding, weight, etc, ordered shock same day. Confirmation call from the guys and the shock arrived today (Thursday) Fantastic service, and very pleased with the item. Best part: J-Tech actually thanked me for my business. So many companies forget the little things that matter. Will be using the guy’s services to look after all my suspension needs from now on."

Peter
Orange Alpine 6 2022 - EXT Storia V3 LOK

"I was in the market looking for a new rear shock, in the same league as my santa cruz. A fairly long and informative chat with J-Tech led me to purchasing an ohlins ttx22 rear shock, custom tuned to both me and the bike. I'm so glad I went with these guys.. On fitting the shock, I have to report no problems so far. Its like floating on a magic carpet riding the rooty stony sections of my local trails. I'll definitely be using J-tech in the future for all my shock and fork needs."

Tony
Santa Cruz Bronson v2 cc - Ohlins TTX22 rear shock

"I have ordered a few things from j-tech but this was the first time I have used their service and tuning...the shock was in need of a freshen up...as it turns out it was over valved and harsh on the recommended spring rate so I ran the shock with 35 lbs lighter spring on it...I got the shock back and put the j-tech recommended spring in it...it feels perfect now...it tracks the ground really well but is still playful which was more important to me to be honest...short travel trail bikes are about playful and enjoying the trail that not to say that this isn’t quick because the right tune has definitely made it quicker...can’t recommend these guys enough...will absolutely use again and recommend...."

Mark
Transition Smuggler, EXT Storia V3.

"Excellent service 10 out of 10 brilliant communication friendly staff would highly recommend thank you all"

Jimmy
GT Fury, Ohlins shock hardware

"I was searching high and low for a new shock to fit my bike, which was annoyingly on the old fitting 200x57. I called J Tech and they sorted me out no probs. Shock was set up for me and there was no additional cost for the fitting kit....winner. Very pleased with the service and help and will defo be back. Cheers for your help."

Paul
Cotic Rocket Max, purchased a rear shock.

"I saw the ohlins rxf 36 forks were reduced at Jtech so took the decision to buy them. The forks came with custom tune included which made them great value. After a mix up of my order the guys at Jtech were brilliant and sorted out the problem in great time. Once fitted the forks are massive improvement of the standard fox 34's fitted to the bike. The suggested settings were almost perfect. I did reduce the air pressure slightly but otherwise they worked brilliantly out of the box. Through out the experience the communication was excellent and service was second to none. I cant recommend these guys enough." Michael -

Scott E-genius
new set of tuned Ohlins RFX36

"I can’t recommend these guys enough...I have had a not pleasant dealing with another nameless suspension tuner who over charged me for a shock that was allegedly custom tuned for my bike however on inspection it was not even designed for my bike...and the only charged me £900 plus delivery...at least dick Turpin wore a mask...I can assure you the j-tech are a different breed...I contacted them about a coil upgrade for my Lyrik...thay were really helpful and responded very quickly to my emails...thay were able to get me what I needed very quickly and kept me informed throughout the process...as a result I will only be using j-tech from now on...I have just booked my £900 allegedly custom tuned shock in for a service...finger crossed the shock is not a complete third armpit...the 1 thing I’m certain of is j-tech will keep me right regardless....."

Mark
Transition Smuggler, PUSH coil kit.

"J-Tech have been my first choice for suspension for the last 6 years. James has always provided fantastic service, great advice and support. So, when I wanted a new shock and wanted to go for a coil option , J-tech were the obvious people to go to. Through an in-depth conversation prior to and following my order, James advised me on the options I had and sorted a custom tune on my selected shock to give me the characteristics I was looking for . Ordered on a Monday shock was delivered in to my eager hands Friday the same week. Four rides in has delivered exactly what I asked. Everyone who has tried it has been massively impressed too. Once again, James and J-Tech have delivered exactly what I wanted, with the usual excellent guidance and customer service. Thanks guys!"

Jay
Transition Patrol with Ohlins TTX22M

"I've been using J-Tech for a good few years now and have always been impressed by their level of workmanship as well as customer service; never more so than when I requested a custom tune and service on my Rockshox Super Deluxe rear shock. The factory setup was harsh and unforgiving, especially for someone who rides aggressively. James' team have totally transformed the ride, making the bike handle and respond beautifully to flow and technical effortlessly, but most importantly, keeping it playful. Just want to say a massive thank you, especially as I was starting to look into buying a completely different shock. Thanks guys."

James
Nukeproof Mega 275 Carbon RS - RS Super Deluxe

"First time I'd had the rear shock professionally serviced as it had lost its rebound damping. Shock was serviced and set-up by J-Tech & the bike has never ridden so well! Reverb also serviced as it was dropping 1 inch, now running very smooth. Very competitive pricing and expert service, will definitely be using again on a regular basis."

Stuart
Cube Stereo

"Serviced and revalved a FOX CTD shock, shock feels and rides so smooth and progressive compared to before. Awesome service from a nice guy. Dropped my shock off at 10:30, James phoned me at 12:00 to tell me it was ready. Can't be beat! Will recommend J-TECH to everyone I know!"

Lee
Yeti ASR-5

"Serviced front fork and custom valved rear shock. Great work J-TECH can't believe the difference it makes!"

Graham
Scott Genius

"Fox forks serviced. Recommended by a mate, these guys provided faultless service from start to finish. Returned next day like new. I highly recommend J-TECH"

Ade
Specialized Stumpjumer

"Supplied shock bushes. Quality item, fast postage, friendly advice over the phone as i was unsure on bush size. definitely use again."

Mike
Giant Glory

"Repaired leaky damper seal and custom valved my Bos Devilles, and supplied a custom tuned Fox Float X shock. I'm really happy with the work and tuning James did on my Bos devilles, I wanted more support in the midstroke without sacrificing sensitivity, and he did just that! The bike now has a really efficient segment of travel to ride in, I feel he's turned a great fork into an incredible fork. I was in the market for a new rear air shock and with so many choices I gave him my criteria: supple like the Bos, but with a firm climbing setting, and versatile for my "do it all bike" he recommended the new float x and I'm impressed, there are more expensive shocks around, but he sold and tuned the one he felt most suitable for me, at a price far cheaper than nearly! all of the uk sellers. Yet again James was spot on with his recommendation; he knows his suspension, and I'll use him for all my work for as long as I'm riding!"

James
Lapierre Zesty

"Sent James my shock to get sorted and 9.30 the day it was booked in for is got a phone call with an explanation of the worked that needed to be done and the cost. The following day I had it back ready for the weekend, absolute pleasure to deal with and such a fast efficient service 5 * brilliant!"

Tom
Ironhorse Sunday

"Ordered the spring bearings on Friday morning over the phone, the order was taken quickly and easily,spring bearings turned up Saturday morning, cant get any better than that. This in my mind is what service should be, all other retailers should be following this example, it is how to gain and grow your business in one easy step. I will definitely be using J-TECH again."

Mike
Kona Operator

"New seals, oil change and stantion repair. I got recommended by local rider edward smith and im glad he told me about J-TECH! Did an amazing job on my forks and they came back looking and feeling almost brand new! Really nice guy and really incredible service! Would recommend him to anyone!" Nick - Marzocchi Bomber 888VF forks

Nick
Marzocchi Bomber 888VF forks

"After spending quite a time on the phone talking shock options to James; it was decided to go with a Fox CTD but custom valved for me and the bike. What can I say......arrived within a couple of days (even though the country was covered in snow) put it on the bike and have done 2 rides to date. Totally transformed the bike; so much platform in Climb mode and so smooth and progressive in Descend. A very happy customer and I recommend James and J-TECH to anyone in the market for mtb suspension. Thanks."

Ian
Banshee Rune

"Supplied RS Boxxer RC forks with new powder coat, set up with new springs and full service. I've used J-TECH several times now and they are wicked. Great service, great prices great guys. They dont mind taking time to talk and help on the phone and even tend to remember your name when chatting. I'll be back. As said before, I recommend to all my mates. Cheers again!"

J. Mayer
Norco DH Bike

"Jim made a custom set of forks and a shock for my bike and its on pinkbike http://www.pinkbike.com/news/If-you-cant-buy-it-youve-got-to-build-it-2012.html and they are lush! J-TECH are the best!!"

Harry Barrett
aged 10 - Scott Spark

"I sent my RockShox Boxxer Race down hill forks in for a service, what I get back was a super plush set of forks that still deal with the big hits whilst also smoothing out the smaller square hits effectively. I would recommend J-TECH to anyone looking to sort out their suspension. Friendly, efficient, fast, effective - recommended."

Phil Walker
Specialized BigHit 3

"Amazing quality of service seeming they arrived on Friday and were done by Wednesday and considering they said they would be done until Thursday. Yet to see the results but so far really happy cheers guys p.s. your communication with the customer itself is absolutely incredible cheers!"

Mark Fisher
Orange 224 Evo