Testimonials
Check out what our customers have to say...
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"Unreal delivery for the forks! Exceptional responses via email and calls from Rob and Joel who helped me on the new fork for my bike from initial queetions all the way through tk setup and tune. Fork was delivered in time, with an exceptional tune which feels superb ready for this year. Great communications from a very skilled team. Thank you!" Andres, Orbea, Fox 38 Factory + Tune + Piston Upgrade
"I was looking to upgrade the stock air shock on my eeb to a coil shock. Rob was very helpful, took loads of information and suggested a coil after I chose a shock. I went with the WPS upgrade. Custom tuned and sent with recommended settings applied. It arrived when Rob said it would, I fitted it without changing any settings and am blown away with how good the shock feels. Transformed my bike and my riding. Very professional and helpful service from J-tech and I look forward to returning when it's time to upgrade or service my fork. Impressive stuff." Neil - Giant Trance X e+, Marzocchi bomber cr & WPS upgrade.
"Very helpful when purchasing shock, would definitely recommend." Alex S - Santa Cruz Nomad, EXT E-Storia
"Phoned on Monday, chatted about requirements, type riding, weight, etc, ordered shock same day. Confirmation call from the guys and the shock arrived today (Thursday) Fantastic service, and very pleased with the item. Best part: J-Tech actually thanked me for my business. So many companies forget the little things that matter. Will be using the guy’s services to look after all my suspension needs from now on." Peter - Orange Alpine 6 2022 - EXT Storia V3 LOK
"I was in the market looking for a new rear shock, in the same league as my santa cruz. A fairly long and informative chat with J-Tech led me to purchasing an ohlins ttx22 rear shock, custom tuned to both me and the bike. I'm so glad I went with these guys.. On fitting the shock, I have to report no problems so far. Its like floating on a magic carpet riding the rooty stony sections of my local trails. I'll definitely be using J-tech in the future for all my shock and fork needs." Tony - Santa Cruz Bronson v2 cc - Ohlins TTX22 rear shock
"I have ordered a few things from j-tech but this was the first time I have used their service and tuning...the shock was in need of a freshen up...as it turns out it was over valved and harsh on the recommended spring rate so I ran the shock with 35 lbs lighter spring on it...I got the shock back and put the j-tech recommended spring in it...it feels perfect now...it tracks the ground really well but is still playful which was more important to me to be honest...short travel trail bikes are about playful and enjoying the trail that not to say that this isn’t quick because the right tune has definitely made it quicker...can’t recommend these guys enough...will absolutely use again and recommend...." Mark - Transition Smuggler, EXT Storia V3.
"Excellent service 10 out of 10 brilliant communication friendly staff would highly recommend thank you all" Jimmy - GT Fury, Ohlins shock hardware
"I was searching high and low for a new shock to fit my bike which was annoyingly on the old fitting 200x57. I called J Tech and they sorted me out no probs. Shock was set up for me and there was no additional cost for the fitting kit....winner. Very pleased with the service and help and will defo be back. Cheers for your help." Paul - Cotic Rocket Max, purchased a rear shock.
"I saw the ohlins rxf 36 forks were reduced at Jtech so took the decision to buy them. The forks came with custom tune included which made them great value. After a mix up of my order the guys at Jtech were brilliant and sorted out the problem in great time. Once fitted the forks are massive improvement of the standard fox 34's fitted to the bike. The suggested settings were almost perfect. I did reduce the air pressure slightly but otherwise they worked brilliantly out of the box. Through out the experience the communication was excellent and service was second to none. I cant recommend these guys enough." Michael - Scott E-genius , new set of tuned Ohlins RFX36 .
"I can’t recommend these guys enough...I have had a not pleasant dealing with another nameless suspension tuner who over charged me for a shock that was allegedly custom tuned for my bike however on inspection it was not even designed for my bike...and the only charged me £900 plus delivery...at least dick Turpin wore a mask...I can assure you the j-tech are a different breed...I contacted them about a coil upgrade for my Lyrik...thay were really helpful and responded very quickly to my emails...thay were able to get me what I needed very quickly and kept me informed throughout the process...as a result I will only be using j-tech from now on...I have just booked my £900 allegedly custom tuned shock in for a service...finger crossed the shock is not a complete third armpit...the 1 thing I’m certain of is j-tech will keep me right regardless....." Mark - Transition Smuggler, PUSH coil kit.
"J-Tech have been my first choice for suspension for the last 6 years. James has always provided fantastic service, great advice and support. So, when I wanted a new shock and wanted to go for a coil option , J-tech were the obvious people to go to. Through an in-depth conversation prior to and following my order, James advised me on the options I had and sorted a custom tune on my selected shock to give me the characteristics I was looking for . Ordered on a Monday shock was delivered in to my eager hands Friday the same week. Four rides in has delivered exactly what I asked. Everyone who has tried it has been massively impressed too. Once again, James and J-Tech have delivered exactly what I wanted, with the usual excellent guidance and customer service. Thanks guys!" Jay - Transition Patrol with Ohlins TTX22M
"I've been using J-Tech for a good few years now and have always been impressed by their level of workmanship as well as customer service; never more so than when I requested a custom tune and service on my Rockshox Super Deluxe rear shock. The factory setup was harsh and unforgiving, especially for someone who rides aggressively. James' team have totally transformed the ride, making the bike handle and respond beautifully to flow and technical effortlessly, but most importantly, keeping it playful. Just want to say a massive thank you, especially as I was starting to look into buying a completely different shock. Thanks guys." James - Nukeproof Mega 275 Carbon RS - RS Super Deluxe
"First time I'd had the rear shock professionally serviced as it had lost its rebound damping. Shock was serviced and set-up by J-Tech & the bike has never ridden so well! Reverb also serviced as it was dropping 1 inch, now running very smooth. Very competitive pricing and expert service, will definitely be using again on a regular basis." Stuart - Cube Stereo
"Serviced and revalved a fox ctd shock , shock feels and rides so smooth and progressive compared to before.
Awesome service from a nice guy. Dropped my shock off at 10:30, James phoned me at 12:00 to tell me it was ready. Can't be beat ! Will recommend J-TECH to every one I know!" Lee - Yeti ASR-5
"Serviced front fork and custom valved rear shock. Great work J-TECH can't believe the difference it makes!" Graham - Scott Genius
"Fox forks serviced. Recommended by a mate, these guys provided faultless service from start to finish. Returned next day like new. I highly recommend J-TECH" Ade - Specialized Stumpjumer
"Supplied shock bushes. Quality item, fast postage, friendly advice over the phone as i was unsure on bush size. definitely use again." Mike - Giant Glory
"Repaired leaky damper seal and custom valved my Bos Devilles, and supplied a custom tuned Fox Float X shock.
I'm really happy with the work and tuning James did on my Bos devilles, I wanted more support in the midstroke without sacrificing sensitivity, and he did just that! The bike now has a really efficient segment of travel to ride in, I feel he's turned a great fork into an incredible fork.
I was in the market for a new rear air shock and with so many choices I gave him my criteria: supple like the Bos, but with a firm climbing setting, and versatile for my "do it all bike" he recommended the new float x and I'm impressed, there are more expensive shocks around, but he sold and tuned the one he felt most suitable for me, at a price far cheaper than nearly! all of the uk sellers. Yet again James was spot on with his recommendation, he knows his suspension, and I'll use him for all my work for as long as I'm riding!" James - Lapierre Zesty
"Sent James my shock to get sorted and 9.30 the day it was booked in for is got a phone call with an explanation of the worked that needed to be done and the cost. The following day I had it back ready for the weekend, absolute pleasure to deal with and such a fast efficient service 5 * brilliant!" Tom - Ironhorse Sunday
"Ordered the spring bearings on Friday morning over the phone, the order was taken quickly and easily,spring bearings turned up Saturday morning, cant get any better than that.
This in my mind is what service should be, all other retailers should be following this example, it is how to gain and grow your business in one easy step.
I will definatly be using J-TECH again." Mike - Kona Operator
"New seals, oil change and stantion repair. I got recommended by local rider edward smith and im glad he told me about J-TECH! Did an amazing job on my forks and they came back looking and feeling almost brand new! Really nice guy and really incredible service! Would recommend him to anyone!" Nick - Marzocchi Bomber 888VF forks
"After spending quite a time on the phone talking shock options to James; it was decided to go with a Fox CTD but custom valved for me and the bike. What can I say......arrived within a couple of days (even though the country was covered in snow) put it on the bike and have done 2 rides to date. Totally transformed the bike; so much platform in Climb mode and so smooth and progressive in Descend.
A very happy customer and I recommend James and J-TECH to anyone in the market for mtb suspension. Thanks." Ian- Banshee Rune
"Supplied RS Boxxer RC forks with new powder coat, set up with new springs and full service.
I've used J-TECH several times now and they are wicked. Great service, great prices great guys. They dont mind taking time to talk and help on the phone and even tend to remember your name when chatting. I'll be back. As said before, I recommend to all my mates. Cheers again!" J. Mayer - Norco DH Bike.
"Fox Float R forks serviced and also collected from my house. J-TECH serviced my Fox Float R forks and even organized a courrier to collect from my house as they were cheaper than the post office to send. Back within a few days and well helpfull over the phone. I've used a few times now and also pointed friends in there direction to. Great job guys!" J. Mayer - Orange Alpine 160.
"Serviced my Rockshox Revelation U-Turn fork: Top work - James rang me Tuesday afternoon to tell me that he\'d sorted my fork out and I was out riding on them Wednesday morning! Totally painless procedure, good communication, value for money and the fork feels better than when it was new!" David Tracey - Cotic Soul
"Amazing quality of service seeming they arrived on Friday and were done by Wednesday and considering they said they would be done until Thursday. Yet to see the results but so far really happy cheers guys p.s. your communication with the customer itself is absolutely incredible cheers!" Mark Fisher - Orange 224 Evo
"Jim made a custom set of forks and a shock for my bike and its on pinkbike http://www.pinkbike.com/news/If-you-cant-buy-it-youve-got-to-build-it-2012.html and they are lush!
J-TECH are the best!!" Harry Barrett, aged 10 - Scott Spark.
"I sent my RockShox Boxxer Race down hill forks in for a service, what I get back was a super plush set of forks that still deal with the big hits whilst also smoothing out the smaller square hits effectively. I would recommend J-TECH to anyone looking to sort out their suspension.
Friendly, efficient, fast, effective - recommended." Phil Walker - Specialized BigHit 3
"Shock service, standard DHX3. Shocks works perfectly now, tried the suggested rebound settings but it felt a little slow so i backed it off a couple of clicks and it feels awesome now. Many thanks J-Tech :)" Ian Wood - Kona Stab Deluxe
"Forks and shock service. Excellent service and improved performance after service." James Gittoes - Specialized S-Works FSR
"Supplied shock bushings. I ordered the bushings mid afternoon and they arrived the following morning, now i know a lot depends on the postal service but this also shows how efficient J-TECH are in getting orders out FAST !!!
Very impressed, super fast dispatch and items supplied of very high quality. I will definetly use J-TECH again!" Marty McGuigan - Giant Team DH
"Shortened and rebuilt my Fox RC4 rear shock; I had the shock shortened by the full 6mm and the internal floating piston height adjusted for more 'ramp up'.
James did a great job on the shock and fully discussed the work and my requirements before hand. The bike was transformed with the shortened shock and on the first ride the lower CofG could be felt when corning. The slightly slacker HA also reduced understeer mid-corner. This is how Giant shoult have supplied the Glory in the first place! A well recommended service, 10/10 from me." Richard Harman - Giant Glory 2010
"Serviced, new enduro seals, replaced stanchions on my Fox 36's:
Amazing, turned them around in 1.5 days, super fast service, and the forks are better than they were when they came out of the box as new. Happy as 10 men with the service." Chris Atkinson - SC Nomad
"Serviced my Fox 40 Forks and Fox DHX 5.0 Shock:
I have used other companies before to get my suspension serviced and J-Tech just blows them out of the water! James goes out of his way to go above and beyond to deliver a quality service that I can't think of a single thing that I would change. He had phoned me by 12 o'clock telling me what he had done and why, spring recommendations and to tell me that he had changed the valving in my shock to better suit my bike which usually costs extra at other companies.
Very impressed and I will definately be using you again... Thanks!" Sam Bradford - IronHorse Sunday
"Sorted my bodged effort at a 2 stage tune on my DHX5 Coil and set it up with a 2 stage rebound and compression tune for my weight:
Brilliant. Was quite happy to sort my attempt at servicing as well as tuning the shock exactly to my requirements. MUCH cheaper than other companies, J-TECH would get my money over either every time. Really top notch service and result, happy customer :-)" Paul Perkin - Orange Patriot
"Shock service, Shock Seal Replacement, Fork Cartridge Service:
Very friendly, open and reliable service with a fast turnaround, great customer service and communication and an ideal end result in the product." Gareth Weston - Orange 224 Evo
"888 revalve:
James is a sick guy. Did to my forks EXACTLY what I wanted. Also did it while I waited at a race and for a bargain price.
I would and already have recommended J-Tech to all my friends" Tristan Mayor
"Full service on my Fox 32 Talas R forks:
James is a very easy person to communicate to so the service he provided was exactly what I wanted. The best thing there was options not just there you go. Very fast turn around and a very reasonable price. J-Tech will be doing all my suspension work from now on." Allan Pugh - MSC Zion
"My boxxer fork developed an annoying clicking sound which later was discovered to be the spring hitting the inside of the fork, i phoned up J-TECH and arranged to to take the fork in as simple as that.
Tidy workshop and a great service for all us bikers! Awsum job, will recommend to all my friends, well worth checking out." Arawn - Scott Gambler
"J-TECH serviced my rear shock.
Superb service as usual. J-TECH serviced my shock quickly and at a very reasonable price, what more can you ask for?" Rob - Trek Session 77
"J-TECH fitted a custom damper to my RockShox Boxxers, tuned and set-up my suspension and the results are incredible!
Jim at J-TECH gives excellent service at a very high standard. He is always there to go that extra mile and will always find time to help you out. Highly recommended. World class!" George - Lapierre DH720
"J-TECH serviced, tuned and set-up my suspension on a Data Logging Day.
I got excellent service and advice. Jim is very easy to work with when data logging. My bike felt much more balanced and my times improved!" Perry - Santa Cruz V10
"J-TECH serviced my FOX DHX Air 5 and fitted new lowers and service on my FOX 36 Talas. Not only that, but they threw in a cheeky set-up and some great advice.
I think J-TECH is brilliant, Jim went the extra mile to sort me out in a tiny amount of time, all that and ace service and set-up.
I can't fault J-TECH and would always recommend them." Will - Specialized Enduro
"J-TECH gave me a lot of their time! Jim was the only person willing to send me valving shims so I could modify some Sherman Breakout forks, something that I was told was impossible.
The work undertaken on all occasions was of a high standard and prompt. I found them extremely helpful and patient, something that is not common these days. I run my own business and know full well the importance of personability and patience." Rob - Trek Session 77, Devinci Frantik 3 and 150mm hardtail.